Terms Of Service

Terms and Conditions for Visual Web

These Terms and Conditions (“Agreement”) are entered into by and between Visual Web (“Visual Web/Us/We”) and the customer (“Client”) who has agreed to use the managed server services offered by Visual Web. By signing up for or using the services provided by Visual Web, Client agrees to be bound by these Terms and Conditions.

 

Scope of Services:

Visual Web Technologies will lease and manage dedicated servers and associated infrastructure to Client.

  1. Visual Web Technologies will provide technical support, maintenance, and monitoring services for the servers.
  2. Additional services, such as backup solutions, security services, and network enhancements, may be provided as agreed upon between Visual Web Technologies and Client.

Service Level Agreement (SLA):

  1. Visual Web Technologies agrees to maintain a high level of uptime for the servers, aiming for 99.9% availability, excluding scheduled maintenance.
  2. In the event of service disruption or downtime, Visual Web Technologies will make commercially reasonable efforts to restore services promptly.
  3. Visual Web Technologies will not be liable for any damages or losses incurred by Client due to service disruptions, unless caused by gross negligence or willful misconduct on the part of Visual Web Technologies.

Client Responsibilities:

  1. Client will provide accurate and complete information required for account setup and management.
  2. Client will ensure compliance with all applicable laws and regulations in using the services provided by Visual Web Technologies.
  3. Client will be responsible for the security and integrity of their data and applications hosted on the servers.
  4. Client will promptly report any suspected security breaches or unauthorized access to Visual Web Technologies.

Payment Terms:

  1. Client agrees to pay the fees specified by Visual Web Technologies for the leased server and associated services.
  2. Fees are payable in advance on a monthly, quarterly, or annual basis, as agreed upon between Visual Web Technologies and Client.
  3. Late payments may result in service suspension or termination, at the discretion of Visual Web Technologies.
  4. All fees paid to Visual Web Technologies are non-refundable, except as explicitly stated in a separate agreement between the parties.

Intellectual Property:

  1. Visual Web Technologies retains all ownership rights to its hardware, software, and intellectual property used to provide the services.
  2. Client agrees not to modify, reverse engineer, or create derivative works based on Visual Web Technologies intellectual property.

Confidentiality:

  1. Both Visual Web Technologies and Client agree to keep any confidential information exchanged during the course of the agreement confidential and not disclose it to third parties without prior written consent, except as required by law.

Termination:

  1. Either party may terminate this agreement by providing written notice to the other party.
  2. Upon termination, Client will be responsible for any outstanding fees due up to the date of termination.
  3. Visual Web Technologies reserves the right to terminate or suspend services immediately if Client violates any terms of this agreement.

Limitation of Liability:

  1. Visual Web Technologies liability for any direct damages arising from the services provided under this agreement will be limited to the fees paid by Client for the affected services during the three months preceding the event giving rise to the claim.
  2. Visual Web Technologies will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

Governing Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in India.

Entire Agreement:

This Agreement constitutes the entire understanding between Visual Web Technologies and Client regarding the subject matter herein and supersedes all prior discussions, negotiations, and agreements.

By signing up for or using the services provided by Visual Web Technologies, Client acknowledges that they have read, understood, and agree to be bound by these Terms and Conditions.

 Customer Agreement

The terms of service are the same for all the facilities provided by VisualWebTechnologies, and all customers must agree to our terms and conditions before using our services.

Also, by signing up to any service (hosting or otherwise) from VisualWebTechnologies, you agree to VisualWebTechnologies’s terms of service. You also agree to the use of legal and licensed 3rd party software.

VisualWebTechnologies has the right to terminate the service of a customer who uses the service in an inappropriate way.