Please read below terms before using Web Hosting Service or Domain Service or any other related Services at www.visualwebtechnologies.com.
Visual Web Technologies offers support through email and automated service engine. Visual Web Technologies does not guarantee or apply any time limit for offering such support.
Phone support is available only for corporate accounts and dedicated servers alone.
Per site do not exceed more than 1 Gb bandwidth per Month.
Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources, mail servers, Ftp servers, Http servers, SQL database servers) reserves the right to suspend that site immediately. This policy is only intended to prevent the misuse of our servers and to avoid interruption in services to other customers. Customers may be offered an option whereby Visual Web Technologies continues hosting the website for an additional fee.
Visual Web Technologies will be the sole arbiter of what is considered to be a high server usage level. Any Web Hosting and E-Commerce account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.
In Shared or reseller hosting environment we do not allow inodes more than 75,000 (Seventy Five Thousand) for each domain. Every file like webpage, image file, email, etc.) on your account uses up one inode. Any User accounts which are constantly creating or deleting large numbers of files on a regular basis or cause file system damage may beview and/or suspension.
The word unlimited hosting is limited to use of upto 25% of CPU Resources, not more than 10 GB of Space per Domain , not more than 5 Add on Domains or as per the unlimited package features are defined at the time of package booked with limited. Unlimited refers use of hosting services for small websites using less resources
Unlimited hosting means where you are not worried about storage or bandwidth for your website.
If you are website is not optimized correctly and using high sever resources then this it will be a problem and you need to shift to VPS or Dedicated Servers. This limitation is with every host and we would to bring in your notice before we give this service to you .
Database Limitations: MYSQL / MSSQL are unlimited allowed but it should not be in limit of maximum 300 MB each data se for MYSQL and 300 MB for MS SQL
Email IDs : Unlimited Email Ids are allowed but no spamming or bulk mailing is allowed. Each ID can store upto 250 MB of Space
Bandwidth : Any Website using bandwidth more than 10 GB per month is considered has high usage website and needs to be migrated to VPS or Dedicated Server
Add on / park Domains : Unlimited add on Domains are allowed upto a number of 10 maximum for one account if mentioned in package otherwise add on domains are not allowed in unlimited hosting
As a Website Owner one needs to understand that big ecommerce can save tons of money by using unlimited resources but in actual server costs are too high and word unlimited is good for those who has small websites using limited resources.
Sending unsolicited bulk and/or commercial messages over the Internet (known as “spamming”) is prohibited, regardless of whether or not it overloads a server or disrupts service to Visual Web Technologies ‘s customers. The term “spamming” also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a Visual Web Technologies server, and selling or distributing software (on a web site residing on a Visual Web Technologies server) that facilitates spamming. Violators will be assessed a minimum fine of Rs.10000 and will face immediate suspension. Visual Web Technologies reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. Visual Web Technologies does not permit CGI Scripts / PHP / ASP / and other scripts sharing with domains not hosted by Visual Web Technologies or any scripts that may be abused for UCE purposes.
Visual Web Technologies does not allow Web Hosting and E-Commerce customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option.
Visual Web Technologies does not allow IRC or IRC bots to be operated by Web Hosting and E-Commerce customers.
Visual Web Technologies ‘s Web Hosting and E-Commerce accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact [email protected] to make special arrangements.
Multimedia files are defined as any graphics, audio, and video files. Visual Web Technologies Web Hosting and E-Commerce accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 30% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.
Visual Web Technologies do not allow any of the following content to be stored on its servers:
Illegal Material – This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.
Adult Material – Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of Visual Web Technologies.
Warez – Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide “links to” or “how to” information about such material.
Fraudulent Activity – Includes hosting fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as “pyramid schemes,” “ponzi schemes,” and “chain letters.”
Other Websites – Websites related to MLM (Multi Level Marketing), Escorts Related, Technical Support related are not allowed at all. If any such website is found will be suspended without notice.
a) Any new domain registration is subject to booking once your email is verified, The domain booking can take 10 minutes to 24 hours for booking, in the time if domain is taken away by any third party, amount paid for that Invoice will not be refunded and Visual Web Technologies is not liable for the loss.
b) Domain Name once registered, registry can send another mail for verification of email address, which has to be verified failure of which can lead to domain suspension subject to domain registry policies.
a) Domain has to be renewed before the expiry date, if the domain has expired then there can be additional charges to renew the domain. The domain renewal after expiry totally depends upon registry policies where some of the registries provide 1 day and some upto 7 days as grace period for renewing a domain name.
The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer’s server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer’s server and any other requirement affected by the security breach.
Visual Web Technologies does not allows Dedicated Server customers the use of IRC in Visual Web Technologies Network.
The customer understands that the customer is responsible for paying for any network resources that are used to connect the customer’s server to the Internet. The customer may request that the customer’s server be disconnected from the Internet, but the customer will still be responsible for paying for any network resources used up to the point of suspension or cancellation.
Visual Web Technologies ’s services include, but are not limited to:
any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers’ account (including all billing data and the space on the particular Web server that Visual Web Technologies provides to customers);
any use by customers, or any access provided to customers by Visual Web Technologies , of computing, telecommunications, software, information, hardware, and equipment;
any act, or provision of any service, by Visual Web Technologies to customers, related to web hosting and domain name registrations (including server usage and technical support), regardless of duration and whether paid for or not;
any provision by Visual Web Technologies to customers, of any space, Internet connectivity, or electrical power;
any access or use related to the Visual Web Technologies ’s web site, including the web site itself;
any other service mentioned in the TOU;
any other service provided by Visual Web Technologies to customers, whether used or not;
any other Visual Web Technologies services that are used by customers, whether offered or provided by Visual Web Technologies to customers.
The legal owner of customers’ web sites and accounts with Visual Web Technologies will be the individual or organization whose name is listed in Visual Web Technologies ’s database as the owner. Customers will fully cooperate with and abide by any and all of Visual Web Technologies ’s security measures and procedures in the event of any dispute over ownership of customers’ web sites and accounts with Visual Web Technologies .
Under Reseller Account , if any website use more Mysql database (above 100 mb ) .Then account has to be upgrade to Corporate Account or Higher Package.
Visual Web Technologies servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Additionally, in purchasing Visual Web Technologies services, all Visual Web Technologies customers certify that they and/or the organization they represent in procuring services from Visual Web Technologies are not, nor have been designated, a suspected terrorist as defined by the Constitution of India; are not owned or controlled by a ‘suspected terrorist’ as defined by the Constitution of India; and are not on, are not a member of, related to, associated with, or controlled by any organizations listed as terrorist by the Govt. Of India.
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Use of Visual Web Technologies ’s services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use Visual Web Technologies ’s services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.
Visual Web Technologies is concerned with the privacy of on-line communications and web sites. In general, the Internet is neither more nor less secure than other means of communication, including mail, facsimile, and voice telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence, however, Visual Web Technologies urges its customers to assume that all of their on-line communications are insecure. Visual Web Technologies cannot take any responsibility for the security of information transmitted over Visual Web Technologies ‘s facilities.
Customers are required to use the Visual Web Technologies network responsibly. This includes respecting the other customers of Visual Web Technologies . Visual Web Technologies reserves the right to suspend and/or cancel service with any customer who uses the Visual Web Technologies network in such a way that adversely affects other Visual Web Technologies customers. While Visual Web Technologies may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, Visual Web Technologies does not monitor its customers’ communications or activities to determine whether they are in compliance with the TOU. However, when Visual Web Technologies becomes aware of any violation of the TOU or other user agreements, Visual Web Technologies may take any action to stop or correct such violation, including, but not limited to, denying access to Visual Web Technologies ’s services and equipment or to the Internet. In addition, Visual Web Technologies may take action against a customer or a customer of such customer because of the activities of such customer. Visual Web Technologies anticipates that customers who offer Internet services will cooperate with Visual Web Technologies in any corrective or preventive action that Visual Web Technologies deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Visual Web Technologies policy and Visual Web Technologies reserves the right to take any such action even though such action may affect other customers of the Visual Web Technologies customer.
Visual Web Technologies and its , affiliates and associates shall not be liable, at any time for damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Service, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Service or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the service. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation. You agree that Visual Web Technologies has no responsibility or liability including but not limiting to the deletion, corruption, loss or failure to store any messages or content / data maintained or transmitted by any Visual Web Technologies Service. You acknowledge and agree that no compensation shall be payable whatsoever with respect to the aforesaid by Visual Web Technologies . Visual Web Technologies MAKES NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. Visual Web Technologies will be the sole arbiter as to what constitutes a violation of the TOU. Visual Web Technologies reserves the right to remove any account without prior notice and to refuse service to anyone at any time. When Visual Web Technologies becomes aware of an alleged violation of its TOU, Visual Web Technologies will initiate an investigation. During the investigation, Visual Web Technologies may restrict a customer’s access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Visual Web Technologies may, at its sole discretion, restrict, suspend, or terminate a customer’s web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Visual Web Technologies will notify the appropriate law enforcement authorities of such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or constitutes disruptive use of the Internet. Visual Web Technologies does not issue credits for any outages incurred through service disablement. Violators of the policy are responsible, without limitations, for the cost of labor to rectify any damage done to the operation of the network and business operations supported by the network, and to respond to complaints incurred by Visual Web Technologies .
Visual Web Technologies customers agree to protect, defend, hold harmless, and indemnify Visual Web Technologies , any third party entity related to Visual Web Technologies (including, without limitation, third party vendors), and Visual Web Technologies ’s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as Visual Web Technologies , from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of Visual Web Technologies ’s services.
The Visual Web Technologies service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Visual Web Technologies expressly disclaims any representation or warranty that the Visual Web Technologies service will be error-free, secure or uninterrupted. No oral advice or written information given by Visual Web Technologies , its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Visual Web Technologies and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.
If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party against the customer, Visual Web Technologies may immediately terminate provision of Visual Web Technologies ’s services to the customer without prior notice or penalty. Such customer consents to the grant of relief from any automatic stay of proceedings against Visual Web Technologies in such event.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF LAW OR EQUITY, WILL Visual Web Technologies (INCLUDING, WITHOUT LIMITATION, Visual Web Technologies ’S EXECUTIVES, DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY AS Visual Web Technologies , AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING Visual Web Technologies ’S SERVICES, BE LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES DECREASE, EXPENSES INCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR Visual Web Technologies SERVICES, OR ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO USE, ANY Visual Web Technologies SERVICES EVEN IF Visual Web Technologies HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Visual Web Technologies ’S TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY, FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR Visual Web Technologies ’S SERVICES, INCLUDING, WITHOUT LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY Visual Web Technologies OR Visual Web Technologies ’S REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND WILL NOT EXCEED, THE ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.
Visual Web Technologies may discontinue, upgrade, replace, modify, or change in any way, without limitation, any software, application, program, data, hardware, equipment, or portions or components thereof, used to provide customers with Visual Web Technologies ’s services. Certain changes to Visual Web Technologies ’s services may affect the operation of customers’ personalized applications and content. Each customer is solely responsible, and Visual Web Technologies is not liable, for any and all such personalized applications and content.
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. Visual Web Technologies will not be responsible if there is any data loss issue occurs due to any kind of events which is beyond our control, such as natural disaster,Server crash, hard disk failure, data center incident. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Visual Web Technologies servers. Money refund prohibited if any of the above situation occurs.Note that If your packages monthly , quartely, semi annualy, refund will not available on this period.
Although regular remote backups will be performed, we will not be held responsible for any loss of data. It is up to the hosting account to ensure you maintain a local copy of your web data for your own backup purposes.
VPS and Dedicated Server owners are responsible for the backup and they need to maintain the same at there end in local machine even though customer had opted for backup hard drive still Visual Web Technologies does not guarantee for the availability of same.
Visual Web Technologies makes a reasonable effort to provide customers with technologies, developments, and innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third party entities. However, Visual Web Technologies makes NO warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such Technologies. Moreover, Visual Web Technologies specifically disclaims all warranties of merchantability and and fitness for a particular purpose for such Technologies. Furthermore, no customer will hold Visual Web Technologies liable in any way for the revocation of any license, which has been licensed to Visual Web Technologies . The use of the Technologies obtained from or through Visual Web Technologies , or any other referred third party, whether directly or indirectly, is at the sole risk of customers.
Any mention of non-Visual Web Technologies products by Visual Web Technologies , its employees, or any third party entity related to Visual Web Technologies is for information purposes only and does not constitute an endorsement or recommendation by Visual Web Technologies . Visual Web Technologies disclaims any and all liabilities for any representation or warranty made by the vendors of such non-Visual Web Technologies products or services.
Customers will not, without Visual Web Technologies ’s express written consent, copy, reproduce, republish, or otherwise use any material, in whole or in part, that is located on Visual Web Technologies ’s web site, and customers will not use any of Visual Web Technologies ’s trademarks, service marks, copyrighted materials, or other intellectual property without Visual Web Technologies ’s express written consent. Customers will not, in any way, misrepresent their relationship with Visual Web Technologies , attempt to pass themselves off as Visual Web Technologies , or claim that customers are Visual Web Technologies .
Customers may not assign or delegate their rights or obligations under the TOU or other agreement for Visual Web Technologies ’s services, either in whole or in part, without the prior written consent of Visual Web Technologies .
Visual Web Technologies customers must be at least 18 years of age. Any individual under the age of 18 years (“Minor”) must have a parent or guardian accept the TOU in order for the Minor to become a Visual Web Technologies customer. A parent or guardian who accepts the TOU on behalf of a Minor will be primarily liable for ensuring complete and proper compliance with the TOU, including the timely and full payment of the charges for Visual Web Technologies services, and such primary liability will continue even when the Minor has attained the age of 18, unless the parent or guardian obtains Visual Web Technologies ’s express written consent to the contrary. Any acceptance of the TOU or any other agreement for Visual Web Technologies ’s services will be deemed null and void to the extent that Visual Web Technologies will not be liable in any way as a result of the Minor’s age or legal incapacity or the Minor’s use of Visual Web Technologies ’s services.
The TOU, and any other agreement for Visual Web Technologies services, will be governed by and construed in accordance with the laws of the State of Punjab ,Amritsar, India without reference to its conflicts of laws principles. Any litigation or arbitration between a customer and Visual Web Technologies will take place in Amritsar, and the customer will consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOU or other Visual Web Technologies agreement is found by a court of competent jurisdiction to be unenforceable for any reason, the remainder of the TOU or the agreement will continue in full force and effect.
Visual Web Technologies will not be liable for delays in its performance of the TOU or Visual Web Technologies services caused by circumstances beyond Visual Web Technologies ’s reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively “Force Majeure”). Visual Web Technologies will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.
Nothing in this Agreement will be construed as creating a partnership or relationship of employer and employee, principal and agent, partnership or joint venture between Visual Web Technologies and its customers. Each of Visual Web Technologies and its customers will be deemed an independent contractor at all times and will have no right or authority to assume or create any obligation on behalf of the other, except as may be expressly provided herein.
Wherever in this TOU the masculine, feminine, or neuter gender is used, it will be construed as including all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa, where the context so requires. The division of the TOU into sections/paragraphs, and the insertion of headings/captions, are for convenience of reference only and will not affect the construction or interpretation of the TOU. Any rule of construction to the effect that any ambiguity is to be resolved against the drafting party will not be applicable in the construction or interpretation of the TOU.
The TOU, and/or any other specific agreement for Visual Web Technologies services, constitutes the complete understanding and agreement between Visual Web Technologies and its customers. Except when expressly agreed to the contrary in signed writing by an authorized representative of Visual Web Technologies , the TOU supersedes any other written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct. This TOU, and/or any other specific agreement for Visual Web Technologies services is between Visual Web Technologies and its customers only and will not confer any rights in any third party except as otherwise expressly provided by Visual Web Technologies .
Personal hosting is restricted for individual use such as resumes, portfolio, personal home page. It does not include blog / forum / video / audio hosting.
Visual Web Technologies accepts the following types of payment:
– Check/money order
– Credit card (VISA, MasterCard, American Express)
– Bank wire transfer
– Fund Transfer from bank accounts
All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. You are responsible for directly updating, or notifying Visual Web Technologies , of any changes to your billing details.
Accounts that are past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees.
Visual Web Technologies offers three Billing Cycles (terms) for hosting charges: Yearly (12 months), Quartely (3 months) and Monthly (1 Month). The Billing Cycle begins on the Plan Activation Date. Resellers are limited to the Yearly Billing Cycle for all of their charges.
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take effect at the time of the next plan renewal.
All additional features added to an account are charged yearly. Additional items are non-refundable.
In order to insure uninterrupted service to your website, all plans has to be renewed. The customer has the sole responsibility to keep track of the expiry date and renew the services well in advance at least 10 days before expiry. It is not the responsibility of Visual Web Technologies to give you any intimations in advance. It is confirmed by you that the responsibility of renewing the service will lie with you. The renewal of your account is subject to realisation of payment by Visual Web Technologies . Payment of account fee after expiry date does not guarantee the renewal of account with Visual Web Technologies . Visual Web Technologies cannot guarantee the renewal of account, if the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve companies, on whose activities, Visual Web Technologies does not have control over. Hence, Visual Web Technologies is not liable for interruption in services, loss of data, loss domain names, ssl certificates etc.
Visual Web Technologies does not mail paper invoices or statements. Statements can be viewed and printed through members area.
Visual Web Technologies charges a Rs.200 fee for returned cheques. Customers that issue an cheque and is bounced will be required to submit future payments with a DD or money order.
Visual Web Technologies charges Rs.100 for outstation checks, Account transfers.
Customers that wish to reactivate a closed account will be assessed a Rs.2000 reactivation fee. A Rs.200 fee will be assessed if Visual Web Technologies restores your data files to your reactivated account.
Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Visual Web Technologies ‘s Billing Team at [email protected] with proper payment details and account details. Please be aware that there are no pro-rated refunds after the first 3 days of service. No refund is available for Visual Web Technologies Start Up Account in the event of cancellation. There is no refund for international clients at any issue, refund are only applicable Indian customers only. Please Dont ask refund for international clients..Refund Will not applicable for promotional terms ...
Cancellation requests must be received by Visual Web Technologies a minimum of three (3) days prior to the end of your Billing Cycle Only For Indian Clients.
Visual Web Technologies will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Visual Web Technologies as soon as possible.
Visual Web Technologies does not monitor, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Visual Web Technologies ‘s services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Visual Web Technologies reserves the right to cancel any account, at any time, without notice, for any reason Visual Web Technologies considers appropriate.
Visual Web Technologies ‘s policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.
The 3 day money back guarantee is only applicable for first-time signups. Second time & subsequent sign-ups are not eligible for the same. Pro-rated refunds will also not be given for repeated cancellations from the same customer. money back gurantee is only for if hosting not run, or server down, that reason money back gurantee, other than no money back gurantee available.
VisualwebTechnologies reserves the right to suspend OR terminate services on receipt of Abuse complaints. An unconditional 3 day money back guarantee is provided on managed shared hosting . Reseller Hosting, Master Reseller Hosting, Domain registration Fees, Dedicated IP, SSL, VPS, Windows VPS, Linux VPS, VPS Hosting, Cloud & Dedicated Server packages do not come under the purview of this guarantee. Refund requests after 3 days will be refunded on a prorated basis of any unused time. Only first-time accounts are eligible for a refund. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
There will be no refund for new domain registrations, WHM/CPanel, Plesk, Control Panel, VPS Servers, Windows VPS, Cloud, Dedicated Server, SSL Certificates, Site Builder,Reseller Hosting, Master Reseller Hosting, and any other license as these are purchased from External Vendors & VisualwebTechnologies does not get any refund in case of cancellation of licenses. Any service interruptions or downtime due to scheduled maintenance by VisualwebTechnologies or our network providers will not count towards the uptime guarantee. VisualwebTechnologies is not liable in any way for failure of third party services.
VisualwebTechnologies will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources overusages or after 3 days period or beyond coverage of our refund policy as noted here.
The refund will not cover for Promotional offers, Custom Plan and discounted prices In Shared and Reseller Hosting, Master Reseller Hosting,VPS, Dedicated Servers, Renewal Services.
After sending the cancellation request, it would take 25-30 working days to complete the refund process.
Once the hosting account is cancelled, the customers should cancel the PayPal subscription as well by logging into their PayPal account. This will stop the system from auto-deducting the payment. In case the PayPal subscription is not cancelled, VisualWebTechnologies will not consider refund requests . Refund will not be provided by VisualwebTechnologies. Refund Will Not Applicable for these services Reseller Hosting, VPS Servers, Dedicated Servers, Renewal Payments, Licence Fees, Domain Registrations, and Softwares.
Discounts and coupon codes are reserved for first-time accounts *or first-time customers* only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account. Coupons or discounts are only valid towards the initial purchase, and do not affect the renewal or recurring price.
Resellers are responsible for supporting their clients. Visual Web Technologies does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. Visual Web Technologies will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
Client agrees to pay a non refundable fee of $50.00, plus applicable taxes for a ticket to be escalated to the top of the queue with a guaranteed response time of under 60 minutes. Purchasable as an upgrade on a per ticket basis, either at the time of opening a ticket, or at any time throughout the life of that ticket. A response is not necessarily a resolution. Resolution will depend upon the nature and complexity of an issue. This service is available Monday – Friday, 9 am – 5 pm, IST. If a Fast-Track ticket upgrade is purchased outside of Fast-Track support hours it will be placed first in the queue for the following day to ensure priority.
You, as the user of any Visual Web Technologies services, agree to abide by these Terms Of Service. Failing to do so, may result in account suspension/termination.
You, as a user of any Visual Web Technologies services, agree that if you have any problems, you will first contact us before going to the payment gateway to get your money back or open any dispute/claim. eg. If you have a problem with your service, you must create a support ticket in your clients area, if you decide to report us to PayPal/Skrill/Payza/OKPay/CashU before requesting a refund, you are breaking the Terms Of Service. By breaking the terms of service you risk termination of this contract, therefore you are liable for NO refund, NO Charge back, you risk getting suspended, terminated and banned from Visual Web Technologies.
You agree to not abuse Visual Web Technologies or it's staff. You can't post/report any false complaint anywhere.
Visual Web Technologies Terms of Service (TOS) .
Visual Web Technologies may revise its Terms of Service and other policies at any time without prior notice.